Privacy Policy

Last Updated: December 12, 2024

Welcome to Priyal Mobile Accessories (priyalmobile.com)! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Introduction

Priyal Mobile is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all visitors, users, and others who access or use our website and services. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

2.1. Personal Information

When you interact with our website, we may collect the following personal information:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit/debit card details, billing address, and other payment-related information. (Note: We do not store your payment details; all transactions are processed securely by our payment partners.)
Order Information: Details of the products you purchase, order history, and transaction information.
Account Information: If you create an account, we collect your username and password.

2.2. Non-Personal Information

We may collect non-personal information that does not directly identify you:

Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and navigation paths.
Device Information: IP address, browser type, operating system, and device type.
Cookies and Similar Technologies: Small data files stored on your device to enhance your browsing experience.

2.3. Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, if you choose to connect your account with them.

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To process and fulfill your orders, manage your account, and deliver products and services.
Communication: To communicate with you about your orders, respond to inquiries, send newsletters, and provide updates about our products and services.
Improving Our Website: To analyze usage patterns, enhance user experience, and develop new features and services.
Marketing: To send you promotional materials and offers that may interest you, based on your preferences and past interactions.
Security: To protect against fraud, unauthorized access, and other security threats.
Compliance: To comply with legal obligations and enforce our policies.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

4.2. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

4.4. With Your Consent

We may share your information with third parties if you have given us explicit consent to do so.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Monitoring: We regularly monitor our systems for vulnerabilities and unauthorized access.
Secure Storage: Personal data is stored securely and is only accessible for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and its intended use.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Restriction: Request the restriction of processing your personal information.
Portability: Request the transfer of your personal information to another service provider.
Objection: Object to the processing of your personal information for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content and advertisements. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Collect information about how visitors use our website.
Functional Cookies: Remember your preferences and settings.
Advertising Cookies: Deliver relevant advertisements to you based on your interests.

For more information on managing cookies, please refer to your browser’s help documentation.

10. International Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our website and services, you consent to the transfer of your information to countries outside of India, which may have different data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any linked websites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Acceptance of Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

WhatsApp: +91 97722 87995
Email: contact.priyal.mobile@gmail.com
Physical Address:

Priyal Mobile
Shop Number M-19, Baroda Mobile Market,
Ved Transcube Plaza, Central Bus Depot,
Railway Station Road, Vadodara - 390020,
Gujarat, India